Privacy policy

Customer & Privacy Policy 

We do not resell personal information and do not pass on your personal information to others. They are only registered in our customer directory. You can have your information deleted at any time.

In order for you to enter into an agreement with RoboInsights, we need the following information:

 . Name
 . Address
 . Phone number
 . Email address

We make the registration of your personal information for the purpose of delivering the goods to you. The personal information is registered with RoboInsights, and stored for up to five years, after which the information is deleted. The director and employees for RoboInsights have access to the information recorded about you. The data manager in RoboInsights is: Marianne Andersen.

We do not store and transmit customer information encrypted. As registered with RoboInsights, you always have the right to object to the registration. You also have the right to know what information is registered about you. You have these rights under the Personal Data Act and in connection with this, please contact ma@roboinsights.com .

Cookies 

On https://roboinsights.com, cookies are used for the purpose of optimizing the website, and its functionality, making the visit as easy as possible for you. You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.

Log Statistics

We use log statistics at https://roboinsights.com,
which means, we have a statistics system, that gathers information, that can supply us with a statistical indication of, how many visitors the site has, where they are from, and on which landing page they leave the site and more.

The Log statistic is only used with the purpose to improve RoboInsights’s website. 

Consumer Protection

Learn more about your consumer protection when paying online with PensoPay’s payment service solution:
https://pensopay.com/mere/forbrugerbeskyttelse/

Complaints

Complaints about product can be sent to:

Konkurrence- og Forbrugerstyrelsens
Carl Jacobsens Vej 35
2500 Valby
www.forbrug.dk

For citizens of Europe who reside outside of Europe, complaints must be submitted through the EU Commisions Online Complaints Platform.
ec.europa.eu

When complaining you need to denounce our email address, ma@roboinsights.com, and the site, on which you made your purchase.